Our Promise
Founded in 2011 by call center veterans, Coral was created with a passion for reducing the cognitive load on customer service employees and simplifying desktop customizations. Our mission is to empower product teams to deliver single-pane-of-glass workspaces to customer-facing employees, enabling them to focus on providing exceptional customer experiences. Four core principles guide our vision.
Empower Product Teams
We enable you to create single-pane-of-glass workspaces using the technology of your choice. Our open, extensible Micro Frontends architecture lets you select your desktop technologies and seamlessly integrate them with other enterprise applications and systems.
Choose your Workspace Container
You can choose a container from your CRM applications like Salesforce Lightning or Microsoft PowerApps, a front-end web development framework such as React or Vue.js, your contact center workspace, or Coral’s own composable workspace.
Take integrations off your plate
We offer the industry’s broadest integrations for commercial applications—covering contact centers, CRM, and AI—along with a robust set of APIs to connect seamlessly with legacy applications and backend systems.
Innovate how customizations are done
Our event-driven orchestration technology transforms the customization process with a no-code, configuration-only solution, pushing the boundaries of what’s possible.
Adopted by the largest contact centers across the globe.
We are ideally suited for banking, insurance, telecom, and wealth management.
Over 98,000 contact center agents, bankers, and advisors are using Coral every day.